White Edge Filler Elimination Liquid Repair Tempered Film White Edge Liquid Alcohol Bag Mobile Phone Film Auxiliary Tool

 What courier do you usually use? How long does it take for you to ship?

Because we have a wide variety of wholesale products, the picking speed is relatively slow. Generally, orders paid before 3 PM are shipped on the same day. If there are urgent orders, please communicate with customer service in advance to request early shipment. Additionally, to reduce the error rate of orders, we usually input the tracking number into the transaction information when placing the order. If you do not see tracking information on the same day, it means it will be shipped the next day. We input the tracking number when placing the order, and we apologize for any inconvenience this may cause.

We default to using Zhongtong Express (other couriers can be used upon special request). For urgent items, you can choose SF Express, but generally, the shipping fee is to be paid upon delivery. Free shipping for orders over 300. Our company has many products, and generally, there is stock available when listed. In the default case, if there is a small amount out of stock, we will ship directly without contacting you. We will make a note; if there is an out-of-stock situation, please contact customer service for a refund or transfer to Alipay when you receive the goods. If you need to contact us about out-of-stock items, please write in the order remarks that you must contact us about out-of-stock items, so the warehouse will contact you regarding the specific situation.

Customer service hours are from 9 AM to 11 PM.

I have two orders and need you to change the shipping fee, but what if we are not around?

If we are not by the computer, you can pay directly because the product weight may not be very accurate. We will directly transfer the excess shipping fee back to you via Alipay, but you need to leave a message to inform us; otherwise, we won't know that you overpaid for shipping.

 What should I do if there is a quality issue?

For any products purchased from our company, if there are quality issues or shortages, please contact us in a timely manner, and we will resolve the issue as soon as possible.

1. Within 7 days of receiving the goods (based on the date of receipt of the waybill), if you find that the product has functional failure or quality issues, please contact us in a timely manner; late requests will not be accepted, and any fraudulent claims will not be accepted upon verification;

2. If the buyer claims dissatisfaction/dislike/not what I wanted or difficult to sell, but the product has no actual quality issues, we will not accept returns or exchanges;

3. Customers must check the package upon receipt, regardless of whether the outer packaging is damaged. If any product is damaged due to transportation issues, please have the relevant transportation company provide a stamped proof and submit it to us, and we will assist the customer in making a claim. We will not bear any responsibility for damages or losses caused by logistics.

4. All customers should protect the integrity of the product packaging, completeness of accessories or related materials. If the product itself has quality issues, we will provide exchanges within the specified time;

5. If the returned product packaging is incomplete, accessories or related materials are missing; unauthorized repairs or modifications; not used or stored according to normal methods; beyond the product warranty period; returned products with labels affixed or fraudulent claims, we will not accept returns or exchanges.