Zircon Cross Iris Flower Open Bracelet, Light Luxury, High-End Feel, Versatile Bracelet, Fashionable, Exquisite, Elegant Hand Jewelry for Women
Lanzan E-commerce Co., Ltd. welcomes you
The images are taken in our store, unauthorized use will be pursued
Store Q&A:
1. About placing orders
Each product has a specified reference weight, and the shipping cost will be automatically calculated by the system when placing an order, which may have slight discrepancies. If there are any issues, please contact our customer service in a timely manner. Products in group purchases are free shipping, and non-group purchase products can be shipped together with group purchase products; you can contact customer service to adjust the shipping cost. Delivery time for the Jinhua area is not guaranteed, please contact store customer service before placing an order. Our store does not support shipping to the Jinhua area, please be aware. Orders over 200 yuan in a single transaction do not support unconditional refunds or exchanges.
2. About discounts
1. Free shipping: Free shipping for orders over 38 yuan (excluding Xinjiang and Tibet); delivery time for Yiwu area is not guaranteed, generally, home delivery is not accepted; (the above is based on the condition that the product price has not changed)
2. Membership: Members enjoy store discounts and other promotional privileges, please refer to the member area on the store homepage for details.
Membership discounts are automatically generated by the Alibaba system, which will automatically calculate each member's transaction count and amount, and will automatically upgrade upon meeting certain conditions.
After a successful transaction, the Alibaba system will automatically include you in our membership system, and you can also directly apply in the member area on the store homepage; we will arrange for review.
3. About promotions
To provide buyers with more cost-effective products, we will launch new products weekly and various promotional activities from time to time, please stay tuned!
4. About products
Our factory specializes in jewelry wholesale, products are mass-produced, mainly handcrafted, slight differences may occur between different batches, and minor flaws (which do not affect sales) are unavoidable. It is recommended to take samples to check the goods; everyone should understand the principle of "you get what you pay for." Please do not rely on your imagination, as everyone's imagination is limitless, which we cannot satisfy, please understand! For customers who are very strict about quality, please purchase at a specialty store!
5. About colors
1. Most of the products in our store are photographed from real items, with a small number of online images; colors have been professionally calibrated and are closest to the actual flat lay images. Due to factors such as lighting, monitor color contrast, and color temperature, color differences are unavoidable. The images are for reference only; please refer to the actual product, and if you mind, please be cautious when ordering!
2. Regarding style and color issues, we will default to matching according to the order and do not support style or color remarks (except for special instructions on the product page); we will try our best to match according to your requirements, but there may be shortages, we hope everyone can be understanding. If there is a temporary shortage (you can also place an order with remarks for random colors of out-of-stock styles), we will notify you via Wangwang or phone, please understand!
6. About after-sales
1. Receipt: Please be sure to inspect the goods and sign for them personally; this is your right and also the key to our after-sales work. Thank you for your cooperation. (If you are unable to sign for it personally, please inform the friend, family member, or doorman who will sign for you to inspect the goods.)
2. Missing or quality issues: If you find that there are missing items or quality issues after receiving the goods, please contact after-sales customer service within three days of signing for the goods. If there are quality issues, please take photos for confirmation as soon as you receive the goods. You can contact our after-sales service on Wangwang to send pictures, and we will provide you with a satisfactory solution. Any consequences after the deadline will be at your own risk.
3. Returns and exchanges: If you are not satisfied with the product or do not like it, you can return or exchange it as long as it is unused and does not affect secondary sales; generally, products support unconditional returns and exchanges within three days after signing for them, and some products support a seven-day unconditional return service.
Note:
1. The following conditions do not qualify for returns or exchanges: A. Returned products with damaged or incomplete packaging, missing accessories or related materials; B. Unauthorized repairs or modifications; C. Not used or stored according to normal methods; D. Color differences are not eligible for returns or exchanges, and products exceeding the after-sales service period.
2. After-sales service is the most basic service of the company, and we are willing to provide good after-sales service to everyone. At the same time, good after-sales service also requires cooperation from customers. Please read the above instructions carefully before returning or exchanging goods and try to follow the company's regulations to avoid affecting your after-sales service.
3. Regarding the handling of damaged and quality issue products, if there are issues with some products and the customer wants to return the entire order, according to Alibaba regulations, the shipping cost needs to be borne by the buyer.
7. About invoices
Can invoices be issued---Yes---If you need an invoice, please contact customer service and provide specific invoicing information.