Korean-Style Ins Zircon Square Clasp Bracelet, Fashionable and Exquisite, Elegant Bracelet with a Light Luxury and High-End Feel, Wholesale Women's Jewelry
Store Q&A:
1. About Ordering
Each product has a specified reference weight. The shipping cost will be automatically calculated by the system when ordering, which may have slight discrepancies. If there are any issues, please contact our customer service in a timely manner. Products in group purchases are shipped free of charge; non-group purchase products can also be shipped together with group purchase products for free shipping. Please contact customer service to adjust the shipping cost. Delivery time to Jinhua area is not guaranteed; please contact store customer service before placing an order. Our store does not support shipping to Jinhua area, please be informed. Orders over 200 yuan do not support unconditional refunds or exchanges.
2 . About Discounts
1. Free Shipping: Free shipping for orders over 38 yuan (excluding Xinjiang and Tibet); delivery time to Yiwu area is not guaranteed, generally door-to-door delivery is not accepted; (the above is based on product prices not being changed)
2. Membership: Members enjoy store discounts and other promotional privileges. Please refer to the member area on the store homepage for details.
Membership discounts are automatically generated by the Alibaba system, which will automatically calculate each member's transaction count and amount, and will automatically upgrade once certain conditions are met.
After a successful transaction, the Alibaba system will automatically include you in our membership system, or you can directly apply in the member area on the store homepage, and we will arrange for review.
3 . About Promotions
To provide buyers with more cost-effective products, we will launch new products weekly and various promotional activities from time to time, please stay tuned!
4 . About Products
Our factory specializes in jewelry wholesale, with products produced in bulk, primarily handcrafted. There may be slight differences between different batches of products, and minor flaws (which do not affect sales) are unavoidable. It is recommended to request samples for inspection. Everyone should understand the principle of "you get what you pay for"; do not rely solely on your imagination, as everyone's imagination is infinitely large, which we cannot satisfy, please understand! For customers with very strict quality requirements, please purchase at a specialty store!
5 . About Colors
1. Most of the products in our store are photographed from real items, with a small number of online images; colors have been professionally calibrated to be as close as possible to the actual product images. Due to lighting, computer monitor color contrast, and color temperature factors, color differences are unavoidable. Images are for reference only; please refer to the actual product for accuracy. If you mind, please be cautious when ordering!
2. Regarding style and color issues, we will default to matching according to the order and do not support style or color remarks (except for special instructions on the product page); we will try our best to match according to your requirements, but there may be shortages. We hope everyone can be understanding. If there is a temporary shortage (you can also place an order with a note for random colors of out-of-stock styles), we will notify you via Wangwang or phone, please understand!
6 . About After-Sales
1. Receipt: Please be sure to inspect and sign for the goods personally; this is your right and also the key to our after-sales service. Thank you for your cooperation. (If you are unable to sign for it personally, please inform the friend, family member, or doorman who will sign for you to inspect the goods.)
2. Missing or Quality Issues: If you find any missing items or quality issues after receiving the goods, please contact after-sales customer service within three days of signing. For quality issues, please take photos for confirmation as soon as you receive the goods. You can contact our after-sales service via Wangwang to send pictures, and we will provide you with a satisfactory solution. Any consequences after the deadline will be at your own risk.
3. Returns and Exchanges: If you are not satisfied with the product or do not like it, you can return or exchange it as long as it is unused and does not affect secondary sales; generally, products support unconditional returns and exchanges within three days after signing, and some products support a seven-day unconditional return service.
Note:
1. The following conditions do not qualify for returns or exchanges: A. Returned product packaging is damaged or incomplete, product accessories or related materials are missing; B. Unauthorized repairs or modifications; C. Not used or stored according to normal methods; D. Color discrepancies are not eligible for returns or exchanges, and products beyond the after-sales service period.
2. After-sales service is the most basic service of the company, and we are willing to provide good after-sales service to everyone. At the same time, good after-sales service also requires cooperation from customers. Please read the above instructions carefully before returning or exchanging goods and follow the company's regulations as much as possible to avoid affecting your after-sales service.
3. Regarding the handling of damaged and quality issue products, if there are issues with some products and the customer wants to return the entire order, according to Alibaba regulations, the shipping cost must be borne by the buyer.
7 . About Invoices
Can invoices be issued? --- Yes --- If you need an invoice, please contact customer service and provide specific invoicing information.