Children's Wireless Bluetooth Microphone Karaoke Singing Machine Audio Integrated Microphone Toy Baby Early Education Singing Machine
All products in this store are factory prices excluding tax points. If you need an invoice, tax points need to be added. Please contact customer service for details.
Wholesale and distribution instructions
The following terms should be read carefully by buyers and will take effect from the time of order.
If there are any other objections, please contact the online customer service personnel in time to understand before placing an order.
1. About logistics
1. Express: ZTO, Shentong, Yunda, Postal Express, and can also use cash on delivery for SF Express. For large items: Aneng, Yousu Express.
2. Logistics: Freight is generally cash on delivery, and goods need to be picked up at the freight station. The logistics company can be provided by the customer, or we can choose a more suitable one for you.
2. About shipping
1. For drop shipping customers: Orders placed before 17:00 can generally be shipped on the same day.
If there are shortages of staff during weekends and holidays, the shipping period may be delayed, please understand.
2. For wholesale customers: Orders will be arranged for shipment within 1-2 working days if the quantity is sufficient in stock.
For large quantities, a separate shipping time will be agreed upon.
3. About receiving goods
Please carefully check the four sides of the box when receiving. If you find that the outer box is severely deformed or damaged, the sealing packaging tape is broken or missing, or the sealing tape is incomplete, and there are obvious signs of being opened, be sure to open the box and inspect the goods in front of the delivery personnel!
If there are missing items or damage, do not take the goods away first, contact us at the freight station for negotiation; otherwise, signing for receipt will be regarded as acceptance of the goods without objection.
4. About returns and exchanges
1. Returns and exchanges without quality issues: Once sold, our store does not accept returns or exchanges except for quality issues.
2. Returns and exchanges for quality issues: All products sold by us undergo packaging inspection to ensure product quality, but due to various uncertainties, our factory can only guarantee that 95%-98% of the products are free of issues upon arrival. If it is confirmed that the sold product has issues affecting sales, you can contact customer service for negotiation.
3. Damage caused during transportation: Please be sure to open the box and check in front of the logistics or express personnel upon receipt. The cardboard box is elastic, while plastic toys are not, so it is possible for the outer box to be undamaged while the contents are damaged. Please be sure to inspect the goods before signing for receipt. A 5% damage rate is considered normal, and we will provide reordering and resending of parts for repairs.
5. About drop shipping issues
1. For returns without quality issues, the product must be returned in good packaging, and we will deduct the shipping cost incurred.
2. For quality issues such as product damage that cannot be used normally, the return and exchange costs caused by human damage shall be borne by the buyer. If the received product itself has issues, missing parts, or if the problem can be solved by resending parts, or if a return is necessary, the cost will be borne by us.
3. If the distributor fails to properly handle after-sales due to insufficient understanding of the product, and the returned product is found to have no issues after inspection, the shipping cost will be borne by the distributor.
4. All returned goods need to be registered after contacting customer service before applying for a refund. Thank you for your cooperation!!!